By using our websites, products, services, or otherwise by interacting with Us, you consent to the following privacy policy (“Privacy Policy”). Please do not engage in any of these activities if you do not agree with the terms of this Privacy Policy.

Your privacy is important to Us. The purpose of this Privacy Policy is to inform you about the information We may gather about you, how We may use that information, whether We disclose it to anyone, and the choices you have regarding Our use of the information We collect.

We want our users to always be aware of any information we collect and how we use it. We do not capture or store any personal information about individuals who access this website, except where you voluntarily choose to give us your personal details through contact/feedback forms or by joining our mailing list.

Registration is not required to enter our site although a valid username and password is required to download support files and documentation from the Customer Portal.

We respect each site visitor's right to personal privacy. To that end, we will collect and use information throughout our web site only as disclosed in this Privacy Policy. This privacy policy is formed as part of our website terms and conditions.

If you have any questions about this policy, please contact us on the address below.

Collection, Use and Retention of Personally Identifiable Information (PII)

We may collect PII via this website when it is provided to us by using one of our contact/feedback forms or by joining our mailing list. The PII we collect may include name, address, phone number, email address, or any other information provided to us.

We use the PII collected via this website for business purposes only, such as marketing, responding to enquiries or customer support requests, and in the course of providing services to customers.

We may retain the PII collected via the website indefinitely, unless otherwise specified, or until we delete the PII pursuant to a request from the subject of the PII.

Collection, Use and Retention of NON-PII

We collect non-PII on our website using cookies (see below) for the operation of the site (e.g. managing user sessions), including analysing site usage, detecting and preventing malicious behaviour on the site, search engine optimisation (SEO) and improving the content and organisation of the site.

Information Sharing

We will not rent, share, or sell to third parties any PII we collect.

We may disclose your information to third parties when we reasonably believe we are obligated to do so by law, and in order to investigate, prevent, or take action regarding suspected or actual prohibited activities.

The information collected will never be shared with other organisations for commercial or marketing purposes.

Your Choices

We will provide reasonable opportunity for individuals to access, update, or delete PII about them that we have in our possession.

We will not use PII provided to us for purposes incompatible with the purpose for which it was provided without obtaining authorization from the subject of the information.


If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Our Website uses cookies (which are set by third parties), and other similar technologies. We use cookies to help make this website better. If you do not wish us to collect and store information from your computer, you can switch off cookies in your browser's preferences. If you continue browsing without disabling cookies you agree to our use of cookies in accordance with this policy.

Google Analytics Cookies

These allow us to count the number of visitors to this website and to see how visitors move around the website when they're using it. This helps us to improve the content on the website, for example by enabling us to monitor which content attracts most visitors. No personal information is collected about you or your computer. Unless you have adjusted your browser setting to refuse cookies, our website will deliver the cookie as soon as you visit the website. Google Analytics' terms require us to include the wording below in this policy.

"This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above."

Disabling Cookies

You can disable cookies through your browser settings, please refer to your browsers help and support for further information on this.

Subscribing to Our Mailing List

We operate a double opt-in system to ensure subscribers are genuine. This process includes an extra confirmation step that verifies each subscribers email address.

The double opt-in process includes two steps. In step 1, we request you fill out the mailing list signup form. In step 2, you'll receive a confirmation email and are required to click a link to verify the email address registered; which is then, in turn, added to our mailing list.

The confirmation email contains a unique URL that you must click before we can add you to our system as a subscribed contact.

To unsubscribe and remove yourself from our mailing list, at the bottom of each email you can update your preferences or unsubscribe from the list or contact us directly to have us remove your subscription.


We are committed to ensuring that your data is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


We cannot ensure that all of your private communications and other Personal Data will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), We may be forced to disclose Personal Data to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your Personal Data that they collect from the Site. Abriox does not review, comment upon, or monitor its Customers’ compliance with their respective privacy policies, nor does Abriox review Customer instructions to determine whether they are in compliance or conflict with the terms of a Customer’s published privacy policy.

Third Parties

Please be advised this Privacy Policy does not apply to the practices of companies that Abriox does not own or control, or to people that Abriox does not employ or manage. This includes links to other websites on the Site as well as any companies from whom you may have ordered services or products that are transmitted over Abriox’s connected network, and any companies from whom you may be purchasing telecommunications services. Abriox recommends that you be aware when you leave the Site and read the terms of use and privacy policies of any site, product or service that collects Personal Data.

Changes to Policy

If we decide to change our Privacy Policy, we will post those changes here.

We are committed to resolving disputes within 48 hours.

If you have any questions regarding our Privacy Policy, please contact us via:


Postal Address:

Abriox Limited
Unit 3,
Imperial Courtyard,
NP10 8UL
United Kingdom

Telephone: +44 (0)1633 811 870